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Terms of Use and Disclaimer

Version 2026-10-13

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Contractors Classroom Terms of Use and Disclaimer

Version 2026-10-13

Please read this document carefully. It is a legal agreement between you and the business that operates Contractors Classroom. You must accept it before you can use the classroom.

The short version. The full Terms below control; this summary is only to help you read them.

  • Contractors Classroom is a study aid. It does not guarantee that you will pass any exam, qualify for a license, or get a license.
  • The material can contain mistakes and can go out of date. Always check the official sources.
  • We are not connected to, approved by, or endorsed by the California Contractors State License Board (CSLB), the State of California, any other agency, or any company.
  • Your access is for you alone. Do not copy, record, scrape, share, or sell the material or your account.
  • If you break these rules we can end your access right away, and we do not refund your payment, to the extent the law allows.
  • California law applies. Some of your legal rights cannot be taken away by any contract, and these Terms do not try to take them away.

1. Acceptance and Capacity

1.1 Who we are. "Contractors Classroom," "we," "us," and "our" mean [LEGAL ENTITY NAME], doing business as Contractors Classroom. "You" and "your" mean the person who creates or uses an Account. "Service" means the Contractors Classroom website, classroom interface, practice questions, answers, explanations, flashcards, Learning Hub lessons, audio narration, Resources, Application Tool, and everything else we provide online. "Content" means all text, questions, answers, explanations, images, diagrams, audio, video, software, data, and other material in the Service. "Account" means your login and the access linked to it. "Terms" means this document.

1.2 Acceptance. By checking the "I agree" box, selecting the accept button, creating an Account, logging in after we ask you to accept, or using the Service, you agree to these Terms. If you do not agree, do not use the Service. We will not open the classroom to an Account until it has accepted the current version of these Terms.

1.3 Electronic acceptance. You agree that clicking to accept is your electronic signature and has the same legal effect as a handwritten signature. This follows the California Uniform Electronic Transactions Act (Cal. Civ. Code § 1633.1 and following) and the federal E-SIGN Act (15 U.S.C. § 7001 and following). We keep an electronic record of your acceptance: the version and a fingerprint (hash) of the text you accepted, the date and time, your IP address, and your browser information. You may ask us for a copy of these Terms or of your acceptance record at any time.

1.4 Capacity. You must be at least 18 years old and able to form a binding contract. If you are accepting for a company, you confirm that you have authority to bind it. You confirm that the information you give us is accurate.

1.5 Where the Service is meant for. The Service is designed for people preparing for California contractor licensing. If you use it from somewhere else, you are responsible for following your local laws.

1.6 Who may not use the Service. You may not use the Service if we previously closed an Account of yours for breaking these Terms, if the law bars you from receiving services from a U.S. business, or if you are located in, or ordinarily live in, a country or are on a list that U.S. trade or sanctions rules restrict. You agree to follow the U.S. export-control and sanctions laws that apply to your use.

2. Educational Purpose; No Guarantee of Results

2.1 Study aid only. The Service is an independent exam-preparation and study tool. It is not legal, accounting, tax, engineering, architectural, safety, insurance, or other professional advice, and it is not a substitute for official licensing-board publications, for the code books and laws that apply to your work, or for the work experience that licensing requires. Safety content is for exam preparation and is not a site-specific safety plan.

2.2 No guarantee. WE MAKE NO PROMISE THAT YOU WILL PASS ANY EXAM, QUALIFY FOR ANY LICENSE, RECEIVE ANY LICENSE, OR EARN ANY INCOME. Practice questions are not the questions on the real exam, and your scores here do not predict your results on any real exam. Whether you pass depends on many things we do not control, including your experience, effort, test-day conditions, and the licensing board's decisions.

2.3 Not a school or licensing service. Unless we say so in writing, we are not an approved school, a provider of state-approved courses, a licensing agent, or a legal representative, and we do not submit applications for you. The Application Tool is an organizing aid. You are responsible for every answer you give to a licensing agency and for checking each form and fee with the agency. You must also confirm for yourself that you meet every requirement to apply for and hold a license, such as experience, age, background, identification, bonding, and fees, because only the licensing board decides that.

2.4 Your decisions. You decide how and whether to use the Content. You are responsible for your own study schedule, application deadlines, exam deadlines, and licensing decisions.

2.5 Exam integrity. The questions in the Service are practice questions written or adapted for study. We do not ask for, and do not knowingly use, confidential questions from the real exam. The real examination is run by the licensing board and its testing vendor under their own security rules, which usually forbid recording, copying, or sharing exam content and can lead to canceled results or other penalties. Following those rules is your responsibility, and nothing in these Terms changes them.

3. Accuracy of Content

3.1 Errors can happen. We work to make the Content accurate, but it can contain mistakes, omissions, outdated statements, typographical errors, and translation errors. Some Content is produced with the help of software, including computer-generated voice narration, which can mispronounce or mis-speak. Spanish text is a translation and can differ from the English text and from the real exam. Features marked as beta or preview may be incomplete and can change or disappear.

3.2 Things change. Laws, regulations, licensing rules, fees, forms, exam outlines, and the editions of codes and standards that apply (for example building, plumbing, electrical, and safety codes) change on their own schedules. Citations, section numbers, and figures in the Content may be out of date on the day you read them. We may update or remove Content at any time and have no duty to update it by any particular date.

3.3 You must verify. Before you rely on anything in the Content, including for an application, an exam, a bid, a contract, or work on a job, you must check it against the current official sources (the licensing board, the agency that issues the rules, the publisher of the code, and your own qualified advisers). If an official source and the Content disagree, the official source is correct.

3.4 Tell us. If you find a mistake, please email us at the address in Section 18. We may fix it, but we are not required to.

3.5 Links to other sites. The Service may point to websites and materials run by others, such as the licensing board or code publishers. We do not control them, do not endorse them, and are not responsible for what they contain, whether they are available, how they handle your data, or what their terms say. If you follow a link, you do so at your own risk and their terms apply there.

4. No Affiliation

4.1 Contractors Classroom is an independent business. We are NOT affiliated with, endorsed by, sponsored by, approved by, or connected to the California Contractors State License Board (CSLB), the California Department of Consumer Affairs, the State of California, any other federal, state, or local government or agency, any testing vendor or exam administrator, any publisher or owner of a building, plumbing, electrical, fire, or safety code or standard, or any employer, trade association, union, or school.

4.2 Names such as "CSLB," license classifications (for example "C-36"), and code and standard titles are used only to identify the subjects the Content covers and who owns the real publications. They belong to their owners. Nothing in the Service is an official statement of any agency. Official CSLB study guides and exam information are available only from the CSLB.

4.3 Do not tell anyone, and do not suggest in any way, that we speak for or are connected with any agency or company.

5. Your License and Permitted Use

5.1 Personal license. Subject to these Terms and payment of applicable fees, we give you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and the Content, for the access period shown on your purchase, solely for your own personal exam preparation and study. We keep all rights not expressly given to you.

5.2 Your Account is personal. An Account belongs to one person. You must keep your password confidential, you are responsible for all activity under your Account, and you must tell us promptly if you think someone else has used it. No online service can promise that an unauthorized person will never get past its security, so protect your device and your password, and tell us at once if you notice any unauthorized use.

5.3 Device rules. For security, each Account may register up to three devices and only one device may be actively using the classroom at a time. You may not try to get around these limits. You provide and are responsible for your own device, browser, internet connection, and email address.

5.4 Downloadable Resources. Some Resources (such as forms and checklists) are marked as downloadable. You may keep and use those for your own business and personal use. You may not sell, share, post, or redistribute them, and this Section does not give you any rights to other Content.

5.5 Changes to the Service. We may add, change, pause, or remove features, Content, or the whole Service, and we may do maintenance that causes downtime. We are not responsible for progress data lost in an outage, so keep your own notes of anything important. Your access period, and whether it can be extended, are described when you buy; any extension is at our discretion.

6. Prohibited Conduct

You agree that you will not, and will not help or allow anyone else to:

  • copy, reproduce, download, print for distribution, photograph, or transcribe the Content, other than as the Service itself allows;
  • take screenshots of, screen-record, video-record, audio-record, or otherwise capture questions, answers, explanations, flashcards, lessons, narration, or other Content, by any device or software;
  • scrape, crawl, harvest, or extract Content or data by any automated means, or use bots, scripts, browser extensions, or similar tools to access or capture the Service, or use the Content to train, test, or fine-tune any machine-learning or AI system;
  • bypass, disable, or interfere with any security, copy-protection, login, device-limit, or session-limit feature, or probe or test the Service's security;
  • share your Account, password, or access with anyone, let anyone else use it, or log in from more devices or at the same time as the device limits allow;
  • sell, resell, rent, lease, lend, sublicense, give away, or otherwise commercialize the Content or access to it;
  • create or help create any derivative product from the Content, such as another question bank, app, course, flashcard set, study guide, video, or website;
  • post, publish, or share questions, answers, explanations, or other Content online or privately, including on forums, social media, group chats, file-sharing sites, and AI chatbots;
  • remove or change any copyright, trademark, or other notice;
  • frame or mirror the Service, or link directly into its protected pages or Content from another site;
  • reverse engineer, decompile, or try to discover the source code or protected data of the Service, except where the law does not allow this restriction;
  • use the Service to cheat on, or to disclose the questions of, any real licensing exam, or send us actual exam questions you saw on a real exam;
  • impersonate any person or agency, or say you are connected with us or any agency;
  • use the Service unlawfully, to harass anyone, to introduce malware, or in a way that harms the Service or other users; or
  • use a chargeback or payment dispute in bad faith to get access without paying.

7. Monitoring and Enforcement

7.1 What we log. To enforce these Terms and protect the Content, we log and monitor activity on the Service, including login times, device identifiers, the devices registered to your Account, session and heartbeat information, IP addresses, browser information, which Content is requested, and how fast and how much. We may use technical tools to detect copying, scraping, automated access, and account sharing. You consent to this logging and monitoring. We do not use it to read your private communications.

7.2 What we may do. If we reasonably believe you broke these Terms, we may, with or without notice and at our sole discretion: suspend or end your access; ban your Account, email address, and devices; remove or restrict Content; require you to take steps to fix the problem; report conduct to law enforcement or to rights holders; and take legal action.

7.3 No refund for violations. If your access is suspended or ended because you violated these Terms, you are not entitled to a refund of any amount you paid, to the fullest extent California law allows.

7.4 Damages and other remedies. If you violate Section 6, you are responsible for the harm you cause us, and we may seek to recover our actual damages, our reasonable attorneys' fees and costs where the law or a court allows, and an order from a court (an injunction) stopping the violation. Copying or sharing protected Content can cause harm that money cannot fully fix, so you agree that we may ask a court for an injunction without first proving that money damages would be inadequate, to the extent the law allows. We may also seek any other remedy the law gives us, including under copyright law and the California Penal Code.

7.5 Fairness. Where it is practical and safe to do so, we will tell you by email why we took action and give you a way to respond. We may act first when we think waiting would cause harm. You may contact us at any time about a suspension or ban, and we will consider what you send in good faith.

7.6 Your rights are not waived. Nothing in this Section 7 takes away any right that California or federal law says cannot be waived, and nothing here limits any right you have to a refund or remedy under the law.

8. Intellectual Property; Copyright Complaints

8.1 Ownership. The Service and the Content, including the questions, answers, explanations, lessons, diagrams, flashcards, narration, software, selection, and arrangement, are owned by us or our licensors and are protected by copyright, trademark, trade-secret, and other laws. "Contractors Classroom" and our logos are our marks. Third-party names, publications, and marks belong to their owners. Using the Service gives you no ownership of any of it.

8.2 Feedback. If you send us suggestions or corrections, you let us use them freely without owing you anything.

8.3 Copyright complaints (DMCA). If you believe Content on the Service infringes your copyright, send a notice that meets 17 U.S.C. § 512(c)(3) to our designated agent: [DMCA DESIGNATED AGENT NAME], [DMCA AGENT MAILING ADDRESS], [DMCA AGENT EMAIL]. We may remove material and end the access of repeat infringers.

9. Disclaimer of Warranties

9.1 THE SERVICE AND THE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, CURRENCY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE FIXED, OR THAT THE CONTENT WILL HELP YOU PASS ANY EXAM OR GET ANY LICENSE.

9.2 Use at your own risk. YOU USE THE SERVICE AND THE CONTENT AT YOUR OWN RISK. You are responsible for deciding whether the Content is right for your purposes and for any decision you make based on it, including any decision to perform, supervise, or bid construction work.

9.3 Limits of this disclaimer. The California consumer warranty statutes (Cal. Civ. Code §§ 1790 and following, including §§ 1792 and 1793) apply to the sale of consumer goods. The Service is an online educational service, not a good, so those warranty provisions do not apply to it. If a court decides any such law does apply, then the warranties are limited to the shortest duration the law allows. Some places do not allow the exclusion of certain warranties, so parts of this Section may not apply to you, and you may have other rights that vary by state. Nothing here limits warranties or rights that the law does not allow us to limit.

10. Limitation of Liability

10.1 No indirect damages. TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST INCOME, LOST OPPORTUNITIES, LOSS OF A LICENSE OR EXAM ATTEMPT, EXAM OR APPLICATION FEES, OR LOSS OF DATA, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF WE WERE TOLD THEY MIGHT HAPPEN.

10.2 Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES YOU ACTUALLY PAID US IN THE 12 MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM.

10.3 What these limits do NOT cover. These limits do not apply to, and nothing in these Terms excuses us from: (a) our own fraud, our own willful injury to you or your property, or our violation of law, whether willful or negligent, as California Civil Code § 1668 requires; (b) our gross negligence; or (c) any liability that cannot be excluded or limited under California or other applicable law, including non-waivable consumer-protection rights such as those under the Consumers Legal Remedies Act (Cal. Civ. Code § 1751). If your state does not allow some of these limits, they apply only as far as that state's law permits.

11. Indemnification

You agree to defend us and our owners, officers, employees, and licensors against, and to cover and keep us free from, claims, damages, losses, and reasonable costs (including reasonable attorneys' fees) brought by anyone else that arise out of your violation of these Terms, your violation of the law or someone else's rights, or your misuse of the Service or the Content, including claims that arise because you shared or published Content. We will tell you about a claim promptly, and you may not settle one in a way that admits fault for us without our written consent. This Section does not apply to the extent the law does not allow it, and it does not make you responsible for our own fraud, willful injury, violation of law, or gross negligence.

12. Term, Termination, and Bans

12.1 Term. These Terms apply from when you accept them until your access ends and for as long after as needed to enforce them.

12.2 You may stop. You may stop using the Service at any time. Stopping does not by itself entitle you to a refund (see Section 13).

12.3 We may end access. We may suspend or end your access immediately, with or without notice, if you violate these Terms or the law, if a payment fails or is reversed in bad faith, if your Account appears to be shared or compromised, if we are required to by law, or if we stop offering the Service. A ban means your Account, and any other account we reasonably believe you control, cannot log in, and you may not create a new one. If you start a chargeback or payment dispute without first contacting us, we may recover our reasonable costs of dealing with it [and a CHARGEBACK ADMINISTRATIVE FEE OF $___, if the attorney approves one], plus the reasonable costs of collecting any unpaid amount, as far as the law allows.

12.4 What happens next. When access ends, your license ends and you must stop using the Content. We may delete your progress data after a reasonable time, except records we must or may keep to enforce these Terms and the law, including your acceptance records and the logs described in Section 7. Sections 1.3, 2, 3, 4, 6, and 7 through 18 survive.

13. Fees and Refunds

13.1 Fees. Fees, the access period, and what is included are shown when you buy. Unless the purchase page says otherwise, fees are one-time and are not a subscription. Taxes, state and exam fees, bonds, and other outside costs are not included. We may correct pricing or description mistakes and may decline or cancel an order before access is delivered, with a full refund of that order. By paying, you confirm that the payment method is yours to use and you authorize us to charge it.

13.2 Refunds. Refunds are governed by our Refund Policy, which is linked from the website footer and the pricing page. These Terms do not change that policy, except that Section 7.3 says there is no refund when access is ended for a violation of these Terms. Nothing here limits any refund or cancellation right you have under law.

14. Governing Law and Disputes

14.1 California law. These Terms and any dispute about them or the Service are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-laws rules. This does not take away any protection that the law of the place where you live gives you and that cannot be waived.

14.2 Talk to us first. Before filing a claim, please email us at the address in Section 18, describe the problem, and give us 30 days to try to resolve it. This does not prevent either of us from going to small-claims court or from asking a court for urgent relief.

14.3 Courts and venue. Unless you and we agree otherwise or the law requires a different place, any lawsuit about these Terms or the Service must be filed in the state or federal courts located in [COUNTY], California, and you and we consent to the personal jurisdiction of those courts. Either of us may bring a claim in small-claims court in a county where the law allows. These Terms do not waive your right to a jury trial.

14.5 Time limit. To the extent the law allows, a claim must be filed within one year after it arises, or it is barred. This does not shorten any longer period that the law does not allow to be shortened.

15. Changes to These Terms

We may update these Terms. Each version has a version number. When the version changes, we will show the new Terms in the Service or tell you by email, and we will ask you to accept the new version before you can keep using the classroom. Until you accept, your Account stays blocked from the classroom. New Terms do not apply to a dispute that began before they were posted. Small fixes, such as correcting a typing error or updating contact details, may take effect when posted without new acceptance; any change that affects your rights or duties requires acceptance of a new version. We keep a record of each version and of who accepted it.

16. Privacy

16.1 Our privacy practices are described in our Privacy Policy. If there is a conflict between these Terms and the Privacy Policy about personal information, the Privacy Policy controls for that information.

16.2 What we collect for these Terms. To prove that you accepted these Terms and to enforce them, we keep your name, email, username, the version and hash of the Terms you accepted, the date and time, your IP address, and your browser's user-agent text. We keep these records for as long as we need them to show the contract, resolve disputes, and meet legal duties.

16.3 Notice for California residents (CCPA/CPRA). We collect identifiers (such as name, email, and username), commercial information (your purchases), internet and device activity (such as device identifiers, IP address, and usage of the Service), and your study progress, to provide the Service, process payments, keep the Service secure, enforce these Terms, and meet legal duties. We do not sell personal information, and we do not share it for cross-context behavioral advertising (see Section 6 of the Privacy Policy). California residents may have the right to know, delete, and correct personal information, to opt out of sale or sharing, to limit use of sensitive information, and to not be treated worse for using these rights. To use these rights, see Section 10 of the Privacy Policy or contact us at the address in Section 18.

17. General Terms

17.1 Notices. We may give you notice by email at the address on your Account, by posting in the Service, or by showing it when you log in. You may give us notice at the address in Section 18. You agree to receive notices, receipts, and account messages electronically, and that electronic messages satisfy any legal requirement that a notice be in writing.

17.2 Entire agreement. These Terms, together with the purchase terms shown at checkout, the refund policy, and the Privacy Policy, are the whole agreement between you and us about the Service. Statements by anyone (including in ads, texts, or sales conversations) that are not written in these documents are not part of the agreement.

17.3 If a part does not work. If a court finds a part of these Terms unenforceable, that part will be limited or removed to the smallest extent needed, and the rest stays in effect.

17.4 No waiver. If we do not enforce a right right away, we have not given it up.

17.5 Assignment. You may not transfer your Account or these Terms. We may transfer them as part of a sale or reorganization of the business.

17.6 Events outside our control. We are not responsible for delays or failures caused by events outside our reasonable control, such as outages of internet, hosting, or payment providers, power failures, natural disasters, or government action.

17.7 Language. We provide these Terms in English and in Spanish so you can read them in the language you prefer. If the two versions conflict, the English version controls to the extent California law allows.

17.8 Notice to California users (Cal. Civ. Code § 1789.3). If you have a complaint about the Service that we do not resolve, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

17.9 Accessibility. We want the Service to be usable by as many people as possible, including people who use assistive technology. If you have trouble using any part of it, contact us at the address in Section 18 and we will try to offer another way to get the same Content. We cannot promise that every part meets every accessibility standard.

17.10 No partnership. Nothing in these Terms makes you our partner, agent, employee, or joint venturer.

18. Contact

Questions, copyright notices, privacy requests, and notices under these Terms: support@contractorsclassroom.com, or write to [LEGAL ENTITY NAME], [BUSINESS MAILING ADDRESS].